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AI Receptionist
AI Customer ExperienceConcept
- Voice AI
- Chat
- Scheduling
- Automation
- Customer Service
A voice and chat assistant that answers questions, books appointments and hands off to a human when it should.
console.receptionist.ai
Conversations
Today 41Booked 17
2:14 pmBookingFacial · Thu 3:30Booked
1:52 pmQuestionParking & hoursAnswered
1:30 pmRescheduleMassage → SatBooked
12:48 pmComplaintHand-off to staffEscalated
12:05 pmPricingCouples packageAnswered
The challenge
Calls went unanswered during busy hours and after close. Most were simple: opening hours, prices, and 'can I book for Thursday?'.
The solution
01
Always on, never pushy.
A practical assistant grounded in the business's own information, connected to the booking system, with clear escalation to staff.
- Answers calls and web chat 24/7
- Books directly into the calendar
- Grounded in the business's FAQ and pricing
- Summaries sent to staff after each call
- Human hand-off for anything sensitive
AI
Front desk assistant
On a call · 01:24
Hi, can I book a facial for Thursday afternoon?
Of course. Rua has 2:00 or 3:30 free on Thursday. Which suits?
3:30 please.
Booked ✓ You'll get a text confirmation now.
Built with
- TypeScript
- Claude API
- Twilio Voice
- Node.js
- PostgreSQL
Call summary sent
Booked facial Thu 3:30pm for new customer. No action needed.
Results
24/7
Coverage
Instant
Answers to common questions
Human
Hand-off when it matters
Built by An Le ·
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